SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fashionboothshop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashionboothshop.websitedemolynks.co
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order to Moscow arrived in 3 weeks. Totally tracked. Sneakers are cool. Lungs even weightless!!! Sewn very well, nothing sticks out anywhere, everything is very neat. Strips bright glow!!! On foot 25,5 took 9 size. On the insole they are 26 cm (the store has 25.5) therefore, on a wide foot 25,5 came up perfectly 9 size. If the foot is narrow, it can be slightly too big. Excellent sneakers I will buy here more. 10000 stars and product and seller))) (Photo A little later)
Good ones. Not my first order here. Son on foot 26.5 perfectly fit. Lungs. It is convenient that with a "tongue". in the solid leg of the son does not leak, the rise is large. It's all right.
Sneakers of good quality, but small size very much!
Light shoes, neat. Seller despite the situation expeditiously sent my order. I am glad. Recommend product and thank you for a surprise.
Norms. Not quite correspond to the size grid-larger-were healthy as ships. At 25.5 cm I have here in stock about 2 cm. Lungs. Really good on the full leg. In Kiev came almost a month, another minimum week our state postal service EMS scratched to SMS about the parcel to send and 5 more (!!!) days to bring.
Light, breathable shoes, not sneakers, comfortable, odorless, made neatly. On warm weather just right. With the size of the wrong, gave the son-in-law-he has a leg of a larger size. This shoes need to be taken strictly in size.
Very fast shipping. At 39 size ordered 40, perfect. Seller recommend.
Cool sneakers. fast delivery. Price is cheaper than other stores. size corresponds. stop 28.5 size 11. seller recommend.
The measurement is accurate, they are very comfortable and they look well made and of good quality I recommend it
Rigid sole. Comfortable. Eye-catching green color just like in the picture. Well sewn. Narrow, order + 1 size for wide foot. Bring inner protector to protect from possible crushing. He arrived in perfect condition.